AI Chatbot Development
Custom AI chatbots built on GPT-4 and Claude — for customer service, sales qualification, appointment booking, and internal knowledge bases. Integrated with your CRM, helpdesk, and existing tools.
What We Build
Every chatbot is custom-built for your specific business — not a generic template.
Customer Service Bot
Answer FAQs, handle returns, troubleshoot issues — 24/7 without staff cost. Reduces ticket volume by up to 60%.
Sales Qualification
Qualify leads automatically. Ask the right questions, score prospects, and pass hot leads to your sales team.
Appointment Booking
Book appointments, send confirmations, and handle rescheduling — integrated with your calendar system.
Internal Knowledge Base
Give your team instant answers from internal docs, policies, and procedures. No more digging through shared drives.
From Brief to Bot in Weeks
Discovery
We audit your current support flow, identify top questions, define the bot scope and integrations needed.
Training & Setup
We connect the AI to your data, write the system prompt, and configure the conversation flows.
Integration
Deploy to your website, WhatsApp, or CRM. Connect handoff flows. Test with real users.
Optimise
Review conversation logs, improve weak responses, expand knowledge. Ongoing improvement as your business grows.
AI Chatbots for UK Businesses
Frequently Asked Questions
What platforms can you build chatbots for?
We build chatbots for websites (embedded widget), WhatsApp, SMS, Slack, Microsoft Teams, and custom web apps. We can integrate with any platform that has an API.
Which AI models do you use?
We build on GPT-4, Claude, and open-source models like Llama and Mistral depending on your requirements, budget, and data privacy needs. We recommend the best model for your use case.
Can the chatbot be trained on our company data?
Yes. We use Retrieval-Augmented Generation (RAG) to connect the chatbot to your documents, knowledge base, FAQs, and CRM data. The bot answers from your specific content, not generic training data.
How long does it take to build?
A basic chatbot with FAQ and handoff to human takes 1–2 weeks. A fully integrated chatbot with CRM connections, custom training data, and multi-platform deployment typically takes 3–6 weeks.
Can it hand off to a human agent?
Yes. We build smooth human handoff flows — when the bot cannot answer or the user requests a human, it escalates to your team via email, Slack, or your helpdesk system.
Do you integrate with our existing CRM or helpdesk?
Yes. We integrate with HubSpot, Salesforce, Zoho, Intercom, Zendesk, Freshdesk, and most CRM or helpdesk platforms. We can also connect to bespoke internal systems via API.
Ready to Build Your AI Chatbot?
Book a free 30-minute discovery call. We'll scope the bot, estimate costs, and show you what's possible.
Book a Free Discovery Call